05 Jun 4 things to keep updated during the current crisis
We automate a lot of our marketing services. Now is the time to go through those scheduled posts, events and accounts to make sure they reflect the current situation in the world.
- Social Media – If you have any business changes due to the COVID situation, make sure you update on your social media. That includes business hours, product availability, COVID protocols and expectations.
- Auto-responders – You do not want to appear tone-deaf to the current situation. Make sure you update your automatic confirmation or auto-responders to reflect what’s going on today. Do this as often as things change.
- Events – As events are rescheduled make sure you notify your attendees of any changes. Whether they be moving from in person to online, changes in times, dates, expectations. It’s a good idea to reference the original plan, date and time.
- Product descriptions – Are your products still available? Do you have substitute suggestions? Have shipping times been altered? These are all things that should be updated to reflect the current situation.
Your customers are looking for the same experiences they have enjoyed pre-COVID. Lead them as you would when they walk in your door or visit your online store.
At Design Interventions we pride ourselves in helping our clients make the best decisions to grow their businesses.
Owner, Design Interventions
Sue Rachunok opened her marketing agency over 23 years ago, and today Design Interventions is the premier web design firm in the Wilmington, NC area. Sue and her team builds powerful websites that are sales-oriented and get results. She’s also a proven leader in implementing other digital marketing strategies, video marketing, social media, and e-commerce. Businesses choose to work with Sue and Design Interventions so that their customers have a great internet experience. Previously, Sue had an extensive career as a TV producer and director. She received a communications degree from Ohio University.